Product: Candidate Experience

A Consistent Candidate
Experience — Every Time

Delivered by the fyi Engine, which applies agent-level intelligence to keep candidates informed, prepared, and confident throughout the interview process.

See the Candidate Experience
Scheduled
Prepped
Ready
Interview
Complete
Candidate Journey
What Candidate Experience Means

A Better Experience for Every Candidate,
Without Extra Work

Candidates expect clarity, speed, and transparency. fyi ensures they get it — automatically — with updates, reminders, and guidance delivered at exactly the right moments.

Clarity

Know what's next

Confidence

Branded communication

Momentum

No waiting or surprises

Powered by fyi

Everything Candidates Need,
Delivered Automatically

Behind the scenes, fyi executes interview coordination intelligently — ensuring every candidate interaction is timely, accurate, and consistent.

Centralized Hub

One place for candidates to see everything — schedule, prep, and updates.

Full Transparency

Real-time updates so candidates always know what's happening next.

Reduced Anxiety

Prep materials, reminders, and guidance delivered at exactly the right time.

Predictability

A consistent, reliable experience for every candidate, every time.

Self-Service Portal

A Modern, Personalized
Candidate Portal

A clean, branded portal where candidates can view everything — interview times, locations, links, prep materials, updates, and messages — without digging through emails.

Real-time schedule updates
Interview details + locations
Prep materials + instructions
Multi-day loop transparency
Mobile-friendly and fast
YOUR INTERVIEW
Software Engineer Role
Next Interview
Dec 5, 2025 at 2:00 PM EST
Location
Zoom Meeting
Link ready
Auto-messagesActive
Interview Confirmed
10:00 AM
Prep Materials Ready
2:00 PM
Interview Tomorrow!
5:00 PM
Starting in 15 min
9:45 AM
Thank you!
11:00 AM
Automated Communication

Clear, Consistent Communication
at Every Step

Candidates receive the right message at the right time — confirmations, reminders, updates, and follow-ups — all handled automatically.

Interview confirmations
Day-of reminders
Prep guidance
"Thank you" messages
Delay updates
Branded messaging
Experience Intelligence

Experience Intelligence
That Reduces Drop-Off

fyi monitors candidate engagement, detects risk, and helps recruiters intervene before a candidate loses momentum.

Engagement & responsiveness signals
"At risk" candidate alerts
AI-generated progress summaries
Experience quality visibility
Experience Intelligence
Monitoring
AM
Alex M.
Ready
JK
Jordan K.
At Risk
TS
Taylor S.
Ready
CR
Casey R.
Needs Action
4 candidates monitoredAI-powered signals
Day-Of Support

Day-Of Support
That Reduces Anxiety

Candidates receive everything they need for a flawless interview day — from last-minute reminders to link validation and logistics.

24h before
Final prep reminder
2h before
Link verification
15 min
"Starting soon" alert
Interview
Ready to go!
"Starting soon" reminders
Automatic link checks
Time-zone adjustments
Emergency updates

Thank you for interviewing!

Here's what happens next...

Feedback being collected
Decision within 5 business days
Post-Interview Experience

A Smooth, Transparent
Post-Interview Experience

The experience doesn't stop when the interview ends. fyi keeps candidates informed and engaged through the final stages.

Automatic thank-you messages
Next-step clarity
Feedback requests (if applicable)
Status visibility for candidates
Enterprise Brand Consistency

Your Brand — Delivered Flawlessly
Across Every Touchpoint

Every message, reminder, and portal experience reflects your brand — not ours. Enterprises get full control over tone, visuals, and templates.

Branded templates
Consistent tone of voice
Enterprise personalization
Multi-entity + multi-brand support
Email Template
Portal Theme
Tone of Voice
Multi-Brand
YOUR BRAND
Flawlessly Applied Everywhere
Outcomes

A Better Experience for Candidates —
And Your Team

40%
Higher candidate satisfaction
30%
Reduction in anxiety & no-shows
50%
Faster movement through loops
80%
Less manual communication

Seamless Across Calendars, Conferencing, and Your ATS

Deliver a consistent candidate experience across every tool in your tech stack.

Applicant Tracking

🌱Greenhouse
Lever
💼Workday
Ashby

Calendars

📅Google Calendar
📆Outlook
🗓️Microsoft 365

Video Conferencing

🎥Zoom
📹Google Meet
💬MS Teams

Communication

#Slack
💼Teams
✉️Email
SOC 2 Type II
SSO Ready
Enterprise Grade

Candidate Experience, Powered by fyi

The same system that runs scheduling and coordination ensures every candidate experience is consistent.

Learn how fyi works

Deliver a Modern Candidate Experience —
Automatically

Let fyi handle communication, tracking, and guidance so every candidate feels supported.

See the Candidate Experience